McDonald’s Orders a Ronald Comeback

April 29, 2011

Despite rumors of his retirement, Ronald McDonald is making a return to TV in a series of new commercials.

Ronald’s return to the forefront of McDonald’s kid-focused promotions signals a continued belief in the strength of the character.   But is Ronald still relevant to an increasingly cynical youth?  Is the antagonism toward Ronald symptomatic of broader parental dislike?

The Happy? Meal

Ronald McDonald Appeal among Parents, Kids 2-12.Using our 3 varieties of E-Score Character, Kids and Tots we looked at how people ages 2-5, 6-12 and Parents of kids under 18, view Ronald McDonald.  Appeal peaks for kids 2-5 with a top two box score of 61%, declining to 42% for kids 6-12 and sinking to 24% for Parents of kids <18 – the only group for whom appeal is noticeably below average.  Parents do, however, consider Ronald to be above average on the attributes Approachable, Believable and Influential.


Source:  E-Score Brand Filtered by Parents of Kids <18

While parents are less than enamored of the Ronald character, these attitudes do not appear to carry over to their perception of the McDonald’s brand as a whole. Using E-Score Brand, we see that top-two box appeal for the McDonald’s brand among parents of kids under 18 is at 63%, ten points above the category average, and shows a generally stable long-term trend.  Use of the Ronald McDonald character does not appear to be harming the brand, and carries sizeable equity with younger clientele.


Pepsi Looks to Simon Cowell to Challenge Coke

April 29, 2011

Pepsi Looks to Simon Cowell to Challenge Coke

Pepsi and Coke have been locked in a fierce battle for cola supremacy for decades.  Coming off a period of declining sales, with industry data showing both Coke and Diet Coke now surpassing Pepsi, Pepsi recently opened a new front in the cola wars with its sponsorship of The X Factor.  Starring Simon Cowell, The X-Factor will challenge Cowell’s former program, American Idol, and its long-time promotional partner Coke.

In these overlapping rivalries Pepsi seems to have found an ideal situation. The contest between American Idol and The X Factor mimics the competition between the two soft drink companies.  Coke and American Idol are the stalwart brands with years of market leadership, while Pepsi and the upstart newcomer The X Factor look to take down the establishment.   What can Simon Cowell and The X Factor offer to Pepsi in their battle with Coke?

Cowell’s Attribute Scores

Pepsi has touted itself as “the choice of a new generation” with the intention of focusing on younger audiences and implying that Coke is tired and old.  Pepsi also gained attention with its aggressive “Pepsi Challenge” calling out Coke as having inferior taste.

According to E-Score Celebrity data, Cowell is considered Aggressive (31%), Confident (35%) and Influential (28%).   A risk for Pepsi is that Cowell is also perceived as Rude (42%) and Mean (39%).    However, Cowell’s strong personality and attitude compliment Pepsi’s interest in reigniting the cola wars and taking an aggressive position.

Cowell’s contribution to the Pepsi brand may serve as a model for other X Factor sponsors demonstrating how his uniqueness can supplement a brand’s directive.  E-Score Celebrity can demonstrate how a personality can aid in a new brand strategy.


Head & Shoulders Above the Rest

April 1, 2011

Head and Shoulders Above the Rest

Procter & Gamble’s Head & Shoulders brand struck marketing gold when it signed NFL star Troy Polamalu to an endorsement deal in 2009.  At the time, Polamalu was a proven performer on the field with All-Pro honors and appearances in the Super Bowl.  However, it was “the hair” that stood out among most NFL fans and casual viewers which made him a natural fit for the brand that wanted to expand its market.

With N-Score endorsement attributes such as Dynamic, Exciting and Unique, Polamalu has helped energize the brand, with P&G reporting sales in 2010 up by “mid-single digits.”

Head & Shoulders now enjoys 67% awareness in E-Score Brand with top Power Factors™ such as Practical, Classic and A Leader.

The relationship has also benefited Polamalu himself.  Prior to the deal, Nielsen/E-Poll measured Polamalu with an N-Score of 80, putting him in the middle tier of all sports figures surveyed.  Benefiting from the favorable exposure, Polamalu currently holds an N-Score of 165, putting him in the “Superstar” tier, which represents the top seven percent of all sports figures for endorsement potential.

Joe Mauer Lathers Up

Now Head & Shoulders is trying to replicate its success with Joe Mauer, of baseball’s Minnesota Twins.  Like the pre-endorsement Polamalu, Mauer has been successful on the field, winning three AL batting titles and earning MVP honors in 2009.  However, he plays for a middle-market team which has not made it past the first round of the playoffs during his tenure.  Mauer currently has an N-Score of 36 and Awareness of only 11 percent.  However, P&G must be seeing something else in Mauer that might be a good complement to Polamalu.

First, like Polamalu, Mauer has a very high local N-Score of 620 in his hometown market which puts him in the endorsement “Hall of Fame” category.  If he can translate that appeal on the national stage, they may have made the correct choice.  Secondly, Joe Mauer’s attributes of Down to Earth, Confident and Influential, along with a clean-cut look, may be the bookend they need to appeal to all types of consumers.  Lastly, using players from both the NFL and Major League Baseball expands the fan base and potential market upside for the brand.


Gatorade’s G Men – Part 2

April 1, 2011

Gatorade’s G Men – Part 2

In 2009 Gatorade changed its logo in an attempt to refresh and reposition its brand. In March of 2010 we used E-Score Brand to compare the old logo against their new G logo.

The research revealed a substantial difference in logo awareness with the new logo scoring 48 points lower than the previous version.  A year later we decided to revisit Gatorade to see if a year of marketing and promotions has improved the awareness of the G logo.

Gatorade’s Brand Name vs. Image Awareness

From January 2010 to February 2011, the G logo saw an increased logo awareness of just 9 points (34% vs. 43%), falling well short of the 82% awareness the original logo garnered.  Name awareness of Gatorade remained relatively static over that same period with a score of 80% to 79%.  Arguably Gatorade’s closest competitor Powerade, which holds a much smaller market share, earns a logo awareness score stronger than Gatorade’s (46% vs. 43%).

Consumer Comments on Gatorade

According to company officials, Gatorade is now focusing on younger athletes and active adults with a message of functional benefits for serious athletes.  Two data points suggest that they may be making headway with this strategy.

In February 2011, 59% of respondents ages 13-24 showed awareness of the G logo compared to just 43% for all respondents.  When asked “What is the first thought that comes to mind when you see the name of the brand,” the same age group also showed an 11 point increase in mentions of “sport” when compared to 2010.

Source: E-Score Brand, Respondents asked “What is the first thought that comes to mind when you see the name of the brand?”, Combined responses greater than 100%, responses filtered by ages 13-24

The research suggests that Gatorade may have a long road to return to its previous awareness’ score but is on the right track to reposition the product with younger consumers as a performance enhancer and not simply a sugary beverage.

E-Score Brand’s monthly fielding can track changes in a brand’s logo, name and how receptive the public is to a new strategy.


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